Responsible Gaming
Introduction
At Carenelliss, we believe that gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Pay-to-play pokies should never be viewed as an income source or investment. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state/territory) to participate in any gambling activities on our site. We are committed to preventing underage gambling and protecting young people from potential harm.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding your gambling activities or lying about the amount spent
- Neglecting work, family, or personal responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Failed attempts to reduce or stop gambling
- Gambling with money meant for essential expenses (rent, bills, food)
- Relationships suffering due to your gambling habits
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Cap your maximum losses to a predetermined amount
- Reality Checks: Receive periodic reminders of how long you've been gambling and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from gaming for a period you choose (typically 24 hours to several years)
- Take a Break: Pause your account temporarily to step back from gambling
- Spending Tracker: Monitor your gambling expenditure in real-time
Support & Counselling Services in Australia
If you're struggling with gambling, professional help is available. The following organisations provide free, confidential support:
Australian Resources
-
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling service available 24/7 via phone, online chat, and email -
Gambler's Help
Phone: 1800 858 858 (free, confidential)
Available across most Australian states and territories
International Resources
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United Kingdom – GamCare
Website: www.gamcare.org.uk -
United Kingdom – GamStop
Website: www.gamstop.co.uk -
Canada – Responsible Gambling Council
Website: www.responsiblegambling.org -
United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Take Action Today
If you think you may have a gambling problem, please reach out for help immediately. Speaking with a counsellor is confidential, free, and the first step toward recovery. Problem gambling can affect your finances, relationships, and mental health—but support is available.
Remember: Gambling should be fun and entertaining. If it's causing you stress or financial hardship, it's time to seek help.